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Terms & Conditions

Access to and use of this website, including the products and services, available, are subject to the following terms and conditions. In addition, when using any of our services you will be subject to any further guidelines or rules applicable to these services. By continuing to access this website and use any of the services you accept that you are an in agreement to these terms.

PRODUCT AVAILABILITY & PRICES
Xiezhuangdan aims to ensure 100% accuracy in our stock levels and the information provided but cannot guarantee full product availability due to technical or unforeseen circumstances.

In the event that an item/s is not in stock after an order has been placed, Xiezhuangdan will notify you by email and will await your response. If no response is received after a few days we will remove the item/s from your order and a refund will be issued.

Prices are as stated and are subject to change at any time without any given notice.

Discount codes and promotions are sometimes available and are subject to terms and availability.  These codes and promotions cannot be extended or applied retrospectively to an order.  Only one discount or promotion can be used per order.


COLOUR VARIATION
Xiezhuangdan takes every possible step to ensure product images are a true representation of the physical product but we cannot guarantee a perfect match due to the unlimited number of variations between monitor calibrations.


PAYMENT & SECURITY
We use SSL technology to ensure that all your payment details are encrypted and are kept 100% safe and secure.  All payments are securely handled and are required to pass 3D secure verification before a payment is processed.


SHIPPING & DELIVERY POLICY
Once an order has been accepted, Xiezhuangdan agrees to process and dispatch the order as stated in full in the shipping terms (more information here). In the event that we are unable to uphold these terms you will be notified by email.

In the case of any delays once an order has been dispatched, including but not restricted to: postal delays or acts of nature, Xiezhuangdan cannot be held liable


LINKING TO THIS WEBSITE AND MOBILE APP
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website and mobile app that is not owned by you. This website and mobile app must not be framed on any other site, nor may you create a link to any part of this website and mobile app other than the home page. We reserve the right to withdraw linking permission without notice.


PROHIBITIONS
You must not misuse this website and mobile app. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website and mobile app. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Xiezhuangdan will report any such breach to the relevant law enforcement authorities and disclose your identity to them.We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website and mobile app or to your downloading of any material posted on it, or on any website and mobile app linked to it.


COMPLAINTS
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let us know if you have any complaints or comments.


WAIVER
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.


CHANGES TO THESE TERMS
Xiezhuangdan reserve the right to make any amendments to these terms at any time and without any notice. These Terms and Conditions should be checked regularly in the event of any changes.